Terms of Service

Last updated: January 1, 2025

Please read these Terms of Service ("Terms") carefully before using eSellerBridge's website or services. By accessing or using our services, you agree to be bound by these Terms.

1. Services

eSellerBridge provides custom software development and API integration services for eCommerce businesses, including but not limited to Amazon SP-API integration, marketplace connectors, SaaS development, inventory sync, and analytics dashboards.

2. Project Agreements

All development projects are governed by a separate Statement of Work (SOW) or project agreement signed by both parties, which takes precedence over these general Terms. The SOW will specify:

• Scope of work and deliverables
• Timeline and milestones
• Payment terms and amounts
• Intellectual property ownership
• Support and maintenance terms

3. Payment Terms

Unless otherwise specified in a project agreement:

• A deposit of 50% is required before project commencement
• Remaining balance is due upon project completion and delivery
• Monthly retainer services are invoiced at the start of each month
• Invoices are payable within 14 days of issue
• Late payments may incur interest at 1.5% per month

4. Intellectual Property

Upon full payment of all amounts due:

• Custom code developed specifically for your project becomes your property
• eSellerBridge retains ownership of general frameworks, libraries, and reusable components
• You grant eSellerBridge the right to reference the project (without confidential details) as a portfolio example, unless otherwise agreed

5. Confidentiality

Both parties agree to keep confidential any proprietary information shared during the engagement. This includes business processes, technical specifications, API credentials, and financial information. This obligation survives termination of the agreement.

6. Third-Party APIs & Platforms

Our services often involve integrating with third-party APIs (Amazon, Flipkart, Walmart, etc.). You acknowledge that:

• Third-party APIs may change, be discontinued, or have usage restrictions
• You are responsible for obtaining and maintaining valid API credentials and approvals
• eSellerBridge is not liable for disruptions caused by third-party platform changes
• Compliance with third-party API terms of service is your responsibility

7. Warranties & Disclaimers

eSellerBridge warrants that services will be performed with reasonable skill and care. We do not warrant that:

• The software will be completely error-free
• Integration will be uninterrupted due to third-party API changes
• The service will meet all your requirements unless specified in the SOW

8. Limitation of Liability

To the maximum extent permitted by law, eSellerBridge's total liability shall not exceed the amounts paid by you in the 3 months preceding the claim. We shall not be liable for indirect, incidental, or consequential damages including lost profits or data.

9. Termination

Either party may terminate a project agreement with 30 days written notice. You will be invoiced for all work completed up to the termination date. Deposits are non-refundable once work has commenced.

10. Governing Law

These Terms shall be governed by the laws of the jurisdiction agreed upon in the project agreement. Disputes shall first be attempted to be resolved through good-faith negotiation.

11. Changes to Terms

We may update these Terms from time to time. Continued use of our services after changes constitutes acceptance of the updated Terms.

12. Contact

For questions about these Terms, contact us at:
eSellerBridge
Email: legal@esellerbridge.com